[chirp_users] Port recognition issue

I downloaded CHIRP. Plugged my computer cable to a USB port on my computer and got an Error 3 message saying this port is not recognized. No driver. I use this port all the time. I purchased the cable from Amazon as being the one to buy for my Btech 50+1 radio. Help would be appreciated.--*Your pal. That sweet fella you love, Mr. Dos XX's himself, Dennis, Den, Denny, Dad, Pops, Grandpa, Uncle, Cousin, Mr. Mosley, Moe, Comrade, etc.*