[chirp_users] error Programming FT897

not sure how to reply directly to the list absent an email (was on digest mode) so did not get the message. so, I am in clone mode cable plugged in menu is set to CAT press the <> buttons while power on click OK on Chirp press the snd (C) button on ft897 it sits there for a bit, then gets error, eventually Chirp times out with error