Hi Jim,

Sorry to bother you again.  

I  have come to the conclusion that I may have a defective cable or the cable is not seating enough to make sufficient  contact.  I hit the "download from radio" and absolutely nothing happens.  The radio is on and the cable is tightly secured (as much as possible).  The screen remains blank and I don't get a box to enter any other information.  This radio (UV 9R Plus) has a unique cable that differs from other Baofengs.    

I'm about ready  to send the radio and cable back and buy a different radio.  I picked this one because it  is waterproof.  

You have been very kind with your suggestions.

Thanks again,
Paul

On Sun, Sep 6, 2020 at 12:35 PM Jim Unroe <rock.unroe@gmail.com> wrote:
On Sun, Sep 6, 2020 at 2:29 PM Paul Hansen <paulrhans@gmail.com> wrote:
>
> Jim,
>
> I'm not getting an error message at all.  I don't think the computer is recognizing the radio.
>
> Thanks for your response.
>
> Paul
>

Paul,

If you tried to download from your radio and forgot to plug the cable
into your radio, you would get an error.

So just close CHIRP (to close the debug.log file), open CHIRP (to
start a new debug.log file), attempt a download, and finally close
CHIRP.

Now attach the debug.log file.

How to locate the debug.log file for all supported operating systems
is in the CHIRP Documentation area. Here is a direct link to the page
you need.

https://chirp.danplanet.com/projects/chirp/wiki/How_to_report_issues

Jim KC9HI
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