I bought $20.00 program cable from Amazon. Had to download driver CDM v2.12.28 WHQL Certified. Downloaded CHIRP UV82S35. When I click on "Read data from radio" a small window opens that says "Read data from radio" with three tabs, "Read", "Cancel" and "Help". When I click on Read I get another small window that says "Operation Prompt" with the message "! Fail connect with transceiver". When I click on Help nothing happens. Cable is firmly plugged into radio to the second click. Tried dampening the pins for a better connection as per the Baofeng instructions. I've also tried the radio on both channel mode and frequency mode. Checked Miklor.com to no avail. I accidently keyed the PPT button and heard a buzz from my computer speakers so I believe I have a connection with the cable. Any advice??????? Steve Prime