Don in sunny FloridaThanks for any help you can give.I click on new and then click on the radio tab and put in com1 or com2 or com3 or com4 and always get an error (vendor is Baofeng and UV-5R).I check the devices in Windows 10 and it shows com3 or com4, depending on the USB port and it looks good.Sir,I recently purchased two of these radios, but am having trouble programming them using the purchased cable that interfaces with the radio and ends in a USB cable. I have tried with both a Windows 10 and a Windows 7 Home pc. I checked the firmware version and saw that it read: BFB297