hi, help me ..... a very espert on CHIRP Next program ?

the two BIG problems with my handy Kenwood TH-F7 are :
 
- I connect the radio, download the all Memory .... change and modify then ... at the end , NOT appare in the menu the UPLOAD , why this ?
 

- in the menu in SAVE or EXPORT , chirp create not a "image" file IMG but in both a .CVS file .... why not the image IMG ???
 

help 73