I had a similar experience.  But I looked closer at the cable I had and found it very difficult to insert all the way into the appropriate sockets.  I trimmed a little bit of plastic off just the corners around the plug.  After a few tries and just slightly more trimming, it went in easily and has worked ever since.  I hope this might help you.

                            Terry, KI0RE

On 05/26/2018 09:38 PM, Eugene Baleme via chirp_users wrote:

Hello,

I can't download from my radio. all I get id ERROR2. I am on the right port and have my model selected. Thanks, Gene

Virus-free. www.avast.com

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