[chirp_users] Not showing COM10

Hi,

as I reported in my previous email I'm trying to upload memories to my Kenwood TH-F6A. While that's not working yet I figured I'd try to download them first and verify CHIRP talks F6A. To my surprise CHIRP does not show COM10 as an available port even though it is in the device manager. Putty can open the port fine so it's not occupied.

I use W7-x64.

What can I do?

thanks,

Sander W1SOP