Maybe elementary, but make sure you first create an initial template for CHIRP by Downloading the image from your UV-5R to your computer.

Update that spreadsheet, then upload it back to the radio.

You may have already done this, but many overlook that step.

I have a Vista machine and have never had a problem.

http://miklor-uv5r.99k.org/UV5R-CHIRP.html

John    K3NXU

Sent: Wednesday, February 20, 2013 4:28 PM
To: chirp_users@intrepid.danplanet.com
Subject: [chirp_users] Vista problems

Hi I am having trouble with Chirp. I have chirp running a windows XP home desk top and it works great. I have it running on windows 7 Laptop and it works great.

My son windows Vista Laptop and we are having trouble openning a file or saving it.

When I have a file download from the UV5R I can enter anything that I want to. but I can not save that file. When I click "save as" it does nothing at all. If I close the program it opens a little window open and asks if I want to save, delete or cancel, I select save and nothing happens.

I can also click open from the file drop down and nothing opens or happens.

I think this Vista machine is the problem, what do you think

Thanks Dave Barber