Thanks for the quick reply. 

Unfortunately, the images did not come through (see below), but I did poke around in the Device Manager, but did not find anything resembling the programming cable listed anywhere. The only device listed for COM ports is SQL.  Should I see the cable listed?  

Note: COM3 is the only choice presented for the CHIRP clone import process.

Newbie Notes:
- I managed to find the MIME / Plain Text flag in the User Settings, and updated it, so images should work now. (please resend)
- I changed to receive grouped list (not sure what's protocol for replies)

image.png
 
/===========================================================/

Make sure you have selected the correct port. My programming cable is
assigned COM3 but my computer has an internal serial port with nothing
connected to it that is assigned COM1. If I accidentally choose COM1, I get
the same error.

[image: Radio_did_not_respond.png]

Use Device Manager to determine which COM port number is assigned to the
programming cable. Mine has been assigned COM3.

[image: 2021-01-28 08_20_23-Device Manager.png]

/===========================================================/

Thanks!

Bob
Robert Bruner


On Fri, Aug 13, 2021 at 2:02 PM <chirp_users-request@intrepid.danplanet.com> wrote:
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Today's Topics:

   1. Unable to download from Baofeng BF-F8HP radio (Robert Bruner)
   2. Re: Unable to download from Baofeng BF-F8HP radio (Jim Unroe)


----------------------------------------------------------------------

Message: 1
Date: Fri, 13 Aug 2021 11:31:33 -0500
From: Robert Bruner <rwbruner@gmail.com>
Subject: [chirp_users] Unable to download from Baofeng BF-F8HP radio
To: chirp_users@intrepid.danplanet.com
Message-ID:
        <CAGg8pOFNVQHFkk_AgVWVzviODEE1qcNap5rfjBDQOm_wnjbkrQ@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

First time radio owner, just getting started.

Unable to download/clone from the radio to laptop.  Programming cable
flashes red & green 3 times when plugging in.  Upon Request download there
is a brief wait, then the error message is thrown.

*Error message*
"An error has occurred. Radio did not respond".
(debug.log file attached)

*Equipment*
Baofeng BF-F8HP radio
BTECH FTDI cable
CHIRP daily 20210724
Windows 10, current with updates

*Activities to-date:*
Attempted to "Download from Radio" on two different laptops, same result
Followed steps (message prompt) from CHIRP app
Followed printed steps with the FTDI cable, including installing latest
FTDI driver
Searched Wiki links
Searched Open/Closed support calls. (closest issue I could find is Bug 9187)
Joined the chirp support and subscribed to the mailing list

Suggestions for next steps would be greatly appreciated!

Thanks!

Bob
Robert Bruner
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Message: 2
Date: Fri, 13 Aug 2021 12:52:22 -0400
From: Jim Unroe <rock.unroe@gmail.com>
Subject: Re: [chirp_users] Unable to download from Baofeng BF-F8HP
        radio
To: Discussion of CHIRP <chirp_users@intrepid.danplanet.com>
Message-ID:
        <CADnO8U5-Bpn6=9UcusoT9K7kagbirV--p29Rxs260mk-FzLgCQ@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

On Fri, Aug 13, 2021 at 12:33 PM Robert Bruner <rwbruner@gmail.com> wrote:
>
> First time radio owner, just getting started.
>
> Unable to download/clone from the radio to laptop.  Programming cable
flashes red & green 3 times when plugging in.  Upon Request download there
is a brief wait, then the error message is thrown.
>
> Error message
> "An error has occurred. Radio did not respond".
> (debug.log file attached)
>
> Equipment
> Baofeng BF-F8HP radio
> BTECH FTDI cable
> CHIRP daily 20210724
> Windows 10, current with updates
>
> Activities to-date:
> Attempted to "Download from Radio" on two different laptops, same result
> Followed steps (message prompt) from CHIRP app
> Followed printed steps with the FTDI cable, including installing latest
FTDI driver
> Searched Wiki links
> Searched Open/Closed support calls. (closest issue I could find is Bug
9187)
> Joined the chirp support and subscribed to the mailing list
>
> Suggestions for next steps would be greatly appreciated!
>
> Thanks!
>
> Bob
> Robert Bruner

Make sure you have the 2-pin plug of the programming cable fully plugged
into the socket of the radio. If you fully unplug the programming cable
from the radio (no connection at all) and attempt a download, the result
will be the same error.

[image: Radio_did_not_respond.png]

Make sure you have selected the correct port. My programming cable is
assigned COM3 but my computer has an internal serial port with nothing
connected to it that is assigned COM1. If I accidentally choose COM1, I get
the same error.

[image: Radio_did_not_respond.png]

Use Device Manager to determine which COM port number is assigned to the
programming cable. Mine has been assigned COM3.

[image: 2021-01-28 08_20_23-Device Manager.png]

No programming software can work until there is a complete and working
connection between the radio and computer.

Jim KC9HI
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------------------------------

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