No, Marc, it's not necessicarily a PC issue. We don't know yet, because when he responds he has yet to give us the Type of Windows 10 he is running.
I've asked him several times, he will get the emails eventually.
He needs to tell us the Windows System type.
Or shortcut key is the Windows key then the SysRQ/Pause key - which is the third key to the right of F12 on standard keyboard.
Copy the Device Specifications - there is a button to do this.
Mine is:
Device name DESKTOP-G62MJMS
Processor Intel(R) Celeron(R) N5105 @ 2.00GHz 2.00 GHz
Installed RAM 16.0 GB (15.8 GB usable)
Device ID AD3CA7D7-8EEE-44F8-A7DC-96906CC32031
Product ID 00355-60787-89786-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
There's also a button for Windows Specifications. Mine is:
Edition Windows 11 Pro
Version 22H2
Installed on 5/17/2023
OS build 22621.2428
Experience Windows Feature Experience Pack 1000.22674.1000.0
Send them back to the list please.
73
DR
N1EA
