Hello Mike,

Thanks for the off-list direct reply (copied below). Others including myself are trying to help you but we don't get responses from you to help fix the problem that you are having. A screen print of your Device Manager showing the COM ports that are being recognized would help. You can upload such a screen shot anonymously to http://imgur.com. Just post the link they will give you.

As you have just been told, your COM port is not being seen.

Can you see your comport under Device Manager?

What you wrote to me doesn't even make sense.

i am going to spent my time with software that will not works

CHIRP works fine. It supports the COM port that you have.

You haven't answered any question that has been asked of you, but you complain.

If you want to answer some questions we can find what the problem is that you are having.

Thousands of people use this software every day.

A few have problems, but usually it is just an operator error.

If you would like to write to the list calmly, we could help you find the error you have.

Often it is a cable that is defective. Some cables do not fit in the radios.

Often - with Windows - the user has purchased a cable with a counterfeit electronic chip in it they are based on the Prolific PL-2303 USB chip. Windows detects the chip and updates the driver, and the driver now updated won't work with the fake chip in the USB to serial port converter.

There are suitable converters - they are based on the FTDI chip.

Here is a USB to Serial Port converter that is FTDI based.

https://www.amazon.com/dp/B004ZMYTYC/ref=wl_it_dp_o_pC_nS_ttl?_encoding=UTF8&colid=37GZ3VAPMP84W&coliid=I3NO9S4ALAH06C&psc=1

You've asked for help, people have responded to you, but you fail to respond to questions.

Can you show us a screen shot of the Port being recognized by Device Manger?

If it's recognized by Device Manager, it WILL be seen in CHIRP.

Wishing you well,

David N1EA

On Sun, Jul 30, 2017 at 4:37 PM, mike Heightchew <mikeheight@att.net> wrote:

yes i check everything that is ok i am going to spent my time with software that will not works
so have a nice day it would good idea for you make this software easter to use
and i am tec i fix 3 or 4 a day been doing it for 25 year so i know what i am doing here this software is not non computer people to use

bye

On Sunday, July 30, 2017 1:30 PM, "D.J.J. Ring, Jr." <n1ea@arrl.net> wrote:

Mike,

I personally replied to your first message.

There were also three additional replies.

To your second message there were 17 replies.

People have tried to help you, I personally am using COM 5 so what you are saying is not true.

I also asked you if you were using a USB to Serial converter, and you did not answer me.

It's obvious, but perhaps you need someone to tell you: What you are saying is totally false.

I'm saying that because people who start believing what is false, really become confused and it's a frightening trip that sometimes is one from which they never return to sanity.

I hope you find your way. We're here to help about CHIRP but there are other places you can seek aid for the other problems which seem obvious at least to me.

Best wishes,

David N1EA

On Sun, Jul 30, 2017 at 1:47 PM, mike Heightchew <mikeheight@att.net> wrote:
YOUR SOFTWARE IS JUNK //////////???????????????
YOUR SOFTWARE I CAN ONLY PICK COMM1 TO 3 I RUN OTHER SOFTWARE FINE
I RUN MY RADIOS ON COM 4 AND I CAN NOT PICK COM 4 ANYWHERE IN YOUR SOFTWARE
I HAVE TRUED FOR 5 DAYS I AM PUT THIS PROBLEM ON THE NET FOT THE WHOLE WORLD
TO SEE I HAVE MAIL 8 YOU 8 TIMES NOW WITH NO ANSWER AND
TAKEN YOU 4 DAYS OF TIME TO TRY TO YOUR JUNK SOFTWARE TO WORK
I HAVE 6 RADIO RUNNING ON MY COMPUTER AND THEY ALL WORK FIND

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