[users] No response from radio error

I have searched the archive and could not find an answer.

I just purchased a Btech FTDI programming cable. I have been unable to use this cable with the CHRIP programming software, I get a "No response from radio" error message when I try to read any Baofeng radio. I have multiple UV-5R and BF-888s radios, I have tried programming on 3 different computers using Windows 7, 10 and 11 with the same problem! When I look at the device manager, everything looks correct on all 3 computers. If I try using the BF-888 software on the BF-888s radio everything works as it should!

Do you have any suggestions to fix this problem?