This is a common error message. http://www.miklor.com/COM/UV_ErrorMess.php
On Sep 5, 2018, at 5:19 PM, Alan Wilson ke4nu7@gmail.com wrote:
Hi, I got the new variation on the uv-5r (uv-5r ex). Trying to get it to program I kept getting "radio fail to respond". I discovered if you put pressure on the radio end of the cable you can read the radio. Evidently the jack is recessed a little more than on that model so it won't reach to make contact. You might can trim the connector back a bit and make it work. I'll try that next..73 Alan
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