What does Device Manager show your cable to be?  If it shows Prolific, roll your driver back to 3.2.0.0. You can find the at www.miklor.com. Also make sure the cable is FIRMLY pushed in. 

Jardy Dawson WA7JRD
Message sent through sub space hailing frequencies using the Universal Translator. 


On Nov 26, 2017, at 11:15, Ray Nicholson <nanapapanicholson@verizon.net> wrote:

Bought a Hesenate transceiver and cannot get to connect to PC.  I also purchased a Baofeng cable & downloaded CHIRP from the Chirp web site for windows.  Do I need a special driver for the software to connect or does it come imbedded in the software?  The spread sheet shows under file new but cannot save entries made.
Ray
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