The front top has 4 usb ports, 2 that are 3.0 and 2 that are 2.0. I am not 100% certain of the 6 on the back but I believe they are 3.0. 

I have had this happen before. I have a Yeti Blue microphone and it doesn't want to work with any port in the top front. But works great in the back. 

Thanks for the help everyone. It was simple enough to program once I got the ports right.




On Wed, Dec 30, 2020, 5:15 AM John <subs@qcontinuum.plus.com> wrote:
Glad you got it working by plugging into a port at the back but I wonder whether this is one of those weird USB3 port compatibility issues?
Is the port at the side blue, vs black at the back?

John. Ch.


Dawn K wrote on 30/12/2020 02:06:
I apologize, I tried a different USB port and it worked. I was using the ones on top of my computer instead of the ones in the back for convenience. Thank you for your help. Have a great evening.

On Tue, Dec 29, 2020 at 8:02 PM Jim Unroe <rock.unroe@gmail.com> wrote:
Dawn,

On Tue, Dec 29, 2020 at 8:56 PM Dawn K <fnordphoenix@gmail.com> wrote:
>
> Hello,
>
> I am sorry to bother everyone again but I am uncertain how to proceed. I downloaded and installed the latest drivers for my cable, Windows 10 is recognizing it. But now I get an "error reading data. Not the amount of data we want." I have looked for trouble shooting but all I can find is the updating the driver or an issue with the cable which isn't my issue. I have tried multiple times. I have made sure the cable clicks in, I have tried pulling the cable out a little, but I get the same error.
>

Are you choosing the correct COM port? Which Vendor and Model are you
choosing? Attach the debug.log file.

Instructions for how to locate the debug.log file can be found here:
https://chirp.danplanet.com/projects/chirp/wiki/How_to_report_issues

Jim KC9HI
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