It has been my experience that the number of channels displayed will stay to the max for the radio if you do the following:
1 Download from the radio
2 Change displayed channels to “Show Empty” (optional)
3 Set number of channels to max number for the radio
4 Save the configuration to .img file
Now whenever I open that .img file it always displays them all.
Note this is on a Windows (10) machine.
I currently run CHiRP version daily-20151020.
Hope that solves it!
73
Bill
Callsign: KW9WR