[chirp_users] "radio did not respond"

I am a new user to the Baofeng F-11 so I might not be getting things correct, though I have reinstalled the cloning cable driver [it is on Com 3] using the Win7 procedure outlined by Wouxun and reinstalled Chirp.

When I initially obtained the radio, I pulled up the stock channel program, changed it around a little and uploaded it to the radio using Chirp. A few days later I manually programmed several of the memories and deleted most of the stock memories.

Now, when going to the Radio tab on the Chirp software and attempting to Download from Radio, I get an error message which says "radio did not respond." I get the same error message when attempting to upload to the radio from Chirp. Suggestions?

Madison Jones

W5MJ