Be sure to push the plug firmly all the way in to the radio . you may see that it's it's a little bit crooked. they seem to mold a little too much rubber on the plug in a little while have to be shaved off on the top side to get it to fit all the way in. I had to do that to mine and then it work properly.
I've downloaded the software & installed. I keep getting error message the radio is not connected. What am I doing wrong?
Sent from my iPad
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