10 Jun
2024
10 Jun
'24
6:44 p.m.
Dan, thanks so much for the helpful explanation. I was able to get it working earlier today. Sharing a few other resources I found helpful in case they can help someone else in the future:
I found the first few steps in this document helpful in getting everything working: https://cdn.competec.ch/documents2/6/5/5/51741556/51741556.pdf
Essentially, I needed to reboot my macbook and tweak one of the security settings that was preventing the driver from being installed. See the note that describes the adjustment here: https://www.prolific.com.tw/us/showproduct.aspx?p_id=229&pcid=41