New Chirp user: I have a Baofeng UV-5r+Plus;  Build # BFB293 

While attempting to load the new driver, I got a msg that “… Microsoft determined that the current driver is up-to-date.”

 While trying to  "Download from radio", I get an error pop-up that says "Could not open port COM5 (Error 2)”.  My Device Manger says the cable is in COM 5.

Any suggestions where I should investigate? 

Pete