First time radio owner, just getting started.
Unable to download/clone from the radio to laptop. Programming cable flashes red & green 3 times when plugging in. Upon Request download there is a brief wait, then the error message is thrown.
Error message
"An error has occurred. Radio did not respond".
(debug.log file attached)
Equipment
Baofeng BF-F8HP radio
BTECH FTDI cable
CHIRP daily 20210724
Windows 10, current with updates
Activities to-date:
Attempted to "Download from Radio" on two different laptops, same result
Followed steps (message prompt) from CHIRP app
Followed printed steps with the FTDI cable, including installing latest FTDI driver
Searched Wiki links
Searched Open/Closed support calls. (closest issue I could find is Bug 9187)
Joined the chirp support and subscribed to the mailing list
Suggestions for next steps would be greatly appreciated!
Thanks!