I sent this before a while ago using the wrong sender address. Hope this goes through now.
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Hi Dan and team,
I don't know whether Redmine would support this - but would it be possible to show some instructions first when the user clicks "New issue", before the corresponding form opens? While digging through tons of old open tickets, I found that about 70% of them were completely unnecessary, and just a few words first might have prevented them to be issued in the first place.
Something like the text at the end of this mail might reduce the amount of freshly opened tickets.
73! Bernhard AE6YN
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Before you open this ticket, please check:
Is your issue is about the usage of an already implemented radio? Is your issue about a communication problem with your radio? ===> Please post your question on the "mailing list":http://intrepid.danplanet.com/mailman/listinfo/chirp_users instead.
Is there already any ticket (open or resolved) about the issue you wish to post about? ==> Please add your comment to that existing ticket. Do not open duplicate tickets!
Also, please read [[How To Report Issues]] first.
Tickets should be opened for bugs, feature requests, and new model requests only. Duplicate tickets make it hard to track information. And incomplete tickets equal wasted time.
Thank you!